Who is responsible for your data?
Jacob’s Mobile Valet is responsible for information provided through this service. The legal trading identity, business contact address and privacy contact must be inserted and verified before publication.
What we collect and why
Booking requests collect your contact details, vehicle information, service location, condition, preferences and relevant notes to prepare a quote and arrange a service. Enquiries collect your name, contact details and message. Do not submit unnecessary sensitive information.
Booking and enquiry handling are intended to rely on steps toward a contract and service delivery. Security and abuse prevention are intended to rely on legitimate interests, subject to the business’s assessment. Optional marketing and reminders require a separate choice. No marketing automation is enabled.
Processors and transfers
Cloudflare hosts the website and database and may provide staff access and bot protection. If enabled, OpenAI processes assistant messages and Resend processes transactional emails. The business must review processor contracts, locations, international transfer safeguards and retention settings before enabling each service.
Retention and your rights
Enquiries and completed or cancelled booking records are set for deletion after a configurable retention period, initially 180 days. Active requests require staff review. Financial record retention, backups and legal holds require a separate approved policy. Chat text is not stored by this application; AI response storage is disabled when the API is used. Provider security retention may still apply.
You may request access, correction, export or deletion of personal information, object to certain processing or withdraw consent where applicable. Staff must verify identity before responding. You may raise concerns with the Information Commissioner’s Office. A verified business privacy contact is required before launch.